SMS Messaging Program — Keen SMS Notifications. By providing your mobile number and opting in, you agree to receive transactional and customer-care text messages from Keen, including telehealth appointment reminders, prescription shipment and delivery notifications, lab kit and lab result availability alerts, account verification codes, membership renewal reminders, and other account service messages. Message frequency varies based on your account activity and care schedule. Message and data rates may apply. For help at any time, reply HELP or email support@livekeen.co. To stop receiving messages, reply STOP to any text message. You may also opt out by adjusting SMS preferences in your member portal. Consent to receive SMS is not a condition of purchase or service.